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Authors
Gerosa, Marco; Taisch, Marco

Identifier
10.3182/20090603-3-RU-2001.00223

Index Terms
Business Process Modeling; Supply Chain Management (SCM)

Abstract
The need to integrate service providers into an existing customer supply chain requires the collective know-how of the coordination mode, including the ability to synchronize interdependent processes, to integrate information systems and to cope with distributed learning. About this topic the EU-funded InCoCo-S project developed a new standard business reference model with key focus on operation & integration of business related services in supply chains. Based on the requirement analysis concrete business processes have been developed to integrate services in the existing customer supply chain both on a strategic and operational level. Here the reference model is presented with a particular focus on its logistic cluster.

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