» Download Article

Authors
Ozyol, Melisa; Albayrak, Y. Esra

Digital Object Identifier (DOI)
10.3182/20060522-3-FR-2904.00071

Page Numbers:
442-447

Index Terms
hierarchical decision making,performance management,fuzzy analytic hierarchy process

Abstract
The three management methods MbI, MbO, and MbV are evaluated and the most adequate management method for companies is determined using Fuzzy Analytic Hierarchy Process (FAHP). This study also gives a chance to compare the results of AHP and FAHP for the same problem, and shows the power of FAHP in capturing experts' knowledge.

References

[1] Albayrak, E., and Y.C. Erensal. (2004). Using analytic
    hierarchy process (AHP) to improve human
    performance: An application of multiple criteria
    decision making problem. Journal of Intelligent
    Manufacturing, 15, 491-503.
[2] Altrock, C.V., B. Krause (1994). Multi-criteria decision
    making in German automotive industry using fuzzy
    logic. Fuzzy Set Systems, 63 (3), 375-380.
[3] Argyris, C. (1971). Management and Organizational
    Development. McGraw-Hill, NY.
[4] Arthur, J.R. (1994). Effects of human resource systems
    on manufacturing performance and turnover.
    Academy of Management Journal, 37, 670-687.
[5] Baas, S.M., and H. Kwakernaak (1997). Rating and
    ranking of multiple aspect alternative using fuzzy
    sets. Automatica, 13 (1), 47-58.
[6] Buckley, J.J. (1985). Ranking alternatives using fuzzy
    numbers. Fuzzy Sets and Systems, 15 (1), 21-31.
[7] Chang P.L., and Y.C. Chen (1994). A fuzzy multicriteria
     decision making method for technology
    transfer strategy selection in biotechnology. Fuzzy
    Set Systems, 63 (1), 131-139.
[8] Chang, D.Y. (1996). Applications of the Extent Analysis
    Method on Fuzzy AHP. European Journal of
    Operations Research, 95 (3), 649-655.
[9] Cheng, C.-H., K.-L. Yang, and C.-L. Hwang (1999).
    Evaluating attack helicopters by AHP based on
    linguistic variable weight. European Journal of
    Operations Research, 116 (2), 423-443.
[10] Ching-Hsue, C. (1997). Evaluating naval tactical missile
     systems by fuzzy AHP based on the grade value of
     membership function. European Journal of
     Operations Research, 96 (2), 343-350.
[11] Chiu, R.K. (1998). Employee involvement in a total
     quality management program: Problem in Chinese
     firms in Hong Kong. Quality and Management, 14,
     8-11.
[12] Dolan, S., and S. Garcia (2000). Managing by Values in
     the Next Millennium: Cultural Redesign for Strategic
     Organizational Change. Economics and Business
     Working Paper, 486.
[13] Drucker, P. (1954). The Principles of Management. NY
     HarperCollins Publishers, New York.
[14] Drucker, P.F. (1995). Managing in a Time of Great
     Change. Truman Talley, NY.
[15] Emma Goldman Group (F.A.) (1978). Taylorisme,
     D.P.O. Revue Anarchiste, No. 4, July.
[16] Erensal, Y.C., and E. Albayrak (2005). Evaluating The
     Technological Competencies and Determining Key
     Capabilities in Technology Management Using
     Fuzzy Analytic Hierarchy Process. Portland
     International Conference on Management of
     Engineering & Technology.
[17] Garcia, S., S.L. Dolan, A. Auerbach, and S. Diegoli
     (2000). Organizational values as "Attractors of
     Chaos": An Emerging Cultural Change to Manage
     Organizational Complexity. Economics and Business
     Working Paper, 485.
[18] Grönroos, C. (1994). From Scientific Management to
     Service Management: A Management Perspective for
     the Age of Service Competition, International
     Journal of Service Industry Management, 5 (1), 5-20.
[19] Huber, V.L., and K.A. Brown (1991). Human resource
     issues in cellular manufacturing: Associotechnical
     analysis. Journal of Operations Research, 11, 138-
     159.
[20] Hwang, C.-L., and S.-J. Chen, in collaboration with F.P.
     Hwang (1992). Fuzzy Attribute Decision Making:
     Methods and Applications. Springer-Verlag, Berlin.
[21] Hyman, J., ad B. Mason (1995). Managing Employee
     Involvement and Participation. SAGE Publications,
     London.
[22] Koçel, T. (2003). Isletme Yöneticili&gcaron;i. (9th Ed.). Beta,
     Istanbul.
[23] Lawrence, E.E., J.W. Lorsch. (1969). Organization and
     Environment, Irwin, Homewood, IL.
[24] Rao, A., L. Carr, I. Dambolena, R. Kopp, J. Martin, E.
     Rao, and P. Schlesinger (1996). Total Quality
     Management. Wiley, NY.
[25] Ross, T.J. (1995). Fuzzy Logic with Engineering
     Applications. (Internationale Edition). McGraw-Hill,
     NY.
[26] Schein, E.G. (1985). Organizational Culture and
     Leadership. Jossey-Bass Publishers, San Francisco,
     CA.
[27] Stam, A., S. Minghe, and M. Haines (1996). Artificial
     neural network representations for hierarchical
     preference structures. Computers & Operations
     Research, 23 (12), 1191-1201.
[28] Taylor, F.W. (1947, original edition, 1911). The
     Principles of Scientific Management. Harper & Row,
     London.
[29] Van Laarhoven, P.J.M., and W. Pedrycz (1983). A fuzzy
     extention of Saaty's priority theory. Fuzzy Sets and
     Systems, 11 (3), 229-241.
[30] Wood, S. and M.T. Albanese (1995). Can we speak of a
     high commitment management on the shop floor.
     Journal of Management Studies, 32, 215-247.
[31] Zadeh, L.A. (1965). Fuzzy Sets. Information and
     Control, 8 (3), 338-353.